Terms of service

TERMS OF SERVICE

Westton Clower

Last updated: 10 August 2026

1. OVERVIEW

Welcome to Westton Clower.

These Terms of Service (“Terms”) govern your use of the Westton Clower website and your purchase of products from us.

Throughout these Terms, the terms “Westton Clower”, “we”, “us” and “our” refer to the business operating the Westton Clower online store. The terms “you”, “your” and “customer” refer to any person accessing our website or purchasing products from us.

Our website is available at:

WesttonClower.store

By accessing our website or placing an order with us, you agree to be bound by these Terms, together with any policies referred to in them.

Please read these Terms carefully before placing an order.

Nothing in these Terms excludes, restricts or affects any statutory rights that you have under applicable UK consumer law.

2. ABOUT US

Westton Clower is an online retailer specialising in men's clothing, fashion and related accessories.

You can contact us at:

Email: info@vantteico.store
Website: WesttonClower.store

Where applicable, additional legal business information, including our trading address, company registration details and VAT registration number, will be displayed on our website or otherwise provided as required by law.

3. ELIGIBILITY TO USE OUR WEBSITE

By using this website and placing an order, you confirm that:

  • You are legally capable of entering into a binding contract;

  • The information you provide to us is accurate and complete;

  • You are authorised to use the payment method provided; and

  • You will use our website only for lawful purposes.

If you are under 18, you should only use this website with the involvement of a parent or legal guardian where required.

4. PRODUCT INFORMATION

We take reasonable care to ensure that product descriptions, specifications, photographs, colours, sizes and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting conditions and manufacturing variations.

Product images are intended to represent the products as accurately as reasonably possible.

Any material differences or characteristics relevant to your purchasing decision will be disclosed where required.

Nothing in this section affects your statutory right to receive goods that are as described, of satisfactory quality and fit for purpose where required by applicable law.

5. PRODUCT AVAILABILITY

All products are subject to availability.

Adding an item to your basket does not reserve that product.

If, after you place an order, a product becomes unavailable, we will contact you as soon as reasonably possible.

Where we cannot supply a product you have paid for, we will provide an appropriate refund.

We will not substitute a materially different product without your agreement.

6. PRICES

All prices displayed on our website are shown in the currency indicated at checkout.

For customers purchasing through our UK store, prices will normally be displayed in pounds sterling (GBP).

Prices will include applicable taxes where required.

Any delivery charges or other mandatory charges applicable to your order will be disclosed before you place your order.

The total amount payable will be displayed before you confirm your purchase.

We may change product prices at any time before an order is placed. Changes will not normally affect an order for which a binding contract has already been formed, except where permitted by law.

7. PRICING ERRORS

We take reasonable care to ensure that prices are accurate.

If we discover an obvious pricing error before accepting your order, we may contact you and give you the opportunity to purchase the product at the correct price or cancel the order.

If an order cannot lawfully or reasonably be fulfilled because of an obvious error, we will handle the matter in accordance with applicable law and refund any payment that must be returned to you.

Nothing in this section affects your statutory rights.

8. PLACING AN ORDER

To place an order, you must follow the checkout process displayed on our website.

Before submitting your order, you will have an opportunity to review important information including:

  • The products selected;

  • Quantities;

  • Prices;

  • Delivery charges;

  • Delivery details;

  • Payment information; and

  • The total amount payable.

You are responsible for checking that the information provided is correct before submitting your order.

The final checkout button will make clear that placing the order involves an obligation to pay.

9. ORDER CONFIRMATION AND CONTRACT FORMATION

After you submit an order, you should receive an electronic acknowledgement or confirmation.

The exact point at which a binding contract is formed will depend on the checkout and order acceptance process communicated to you.

Where our initial email merely acknowledges receipt of your order, it does not necessarily mean that the order has been accepted.

Where applicable, acceptance may occur when we send an order acceptance or dispatch confirmation.

Once a binding contract has been formed, we will not cancel or materially alter it except where permitted by these Terms or applicable law.

10. PAYMENT

We accept the payment methods displayed during checkout.

Available payment methods may vary depending on your location and the payment services available through our website.

You agree to provide current, complete and accurate billing and payment information.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Your payment may be processed by third-party payment service providers.

We do not guarantee that every payment method will always be available.

Any optional additional payment must be expressly agreed to by you.

11. PAYMENT AUTHORISATION

Orders may be subject to payment authorisation and security checks.

If your payment provider declines or does not authorise payment, we may be unable to process your order.

We are not responsible for a payment provider's independent decision to decline a transaction, but this does not affect any obligations we have under applicable law.

12. DELIVERY

Available delivery methods, estimated delivery periods and applicable delivery charges will be displayed on our website or during checkout.

Unless another delivery period has been agreed with you, we will deliver goods without undue delay and within the period required by applicable UK law.

Where no other period has been agreed, this will generally mean delivery within 30 days after the contract is entered into.

Delivery estimates are estimates unless we expressly agree that delivery by a particular date is essential.

13. DELIVERY INFORMATION

You are responsible for providing an accurate and complete delivery address.

Please check your delivery information carefully before submitting your order.

If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered the fulfilment or shipping process.

This does not affect any rights you may have where a delivery problem results from our failure to comply with the contract.

14. DELIVERY DELAYS

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control.

If a significant delay occurs, we will handle the situation in accordance with applicable consumer law.

Where the law gives you the right to cancel because goods have not been delivered within the required or agreed period, nothing in these Terms will restrict that right.

15. RISK AND OWNERSHIP

Risk in the goods passes to you at the point determined by applicable consumer law.

Where we arrange delivery to you, this will generally be when you, or a person identified by you to receive the goods, takes physical possession of them.

Ownership of the goods will pass in accordance with applicable law and the terms of the relevant transaction.

16. YOUR RIGHT TO CANCEL

If you are a consumer purchasing goods online, you will generally have a statutory right to change your mind and cancel your purchase.

For most eligible goods, you may notify us that you wish to cancel within 14 days after receiving the goods.

Different rules may apply where an order consists of multiple goods delivered separately.

After notifying us of cancellation, you will normally have a further 14 days to return the goods.

Certain statutory exceptions may apply.

Full details are provided in our Return & Refund Policy.

Nothing in these Terms restricts your statutory cancellation rights.

17. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy and applicable UK consumer law.

Where you validly cancel an eligible distance contract, we will provide the reimbursement required by law.

Where applicable, this may include the price paid and the cost of our least expensive standard delivery option.

Additional delivery costs resulting from your choice of a more expensive delivery method may not be refundable beyond the standard delivery amount where permitted by law.

Please review our Return & Refund Policy for further information.

18. FAULTY OR MISDESCRIBED GOODS

We are under a legal duty to supply goods that comply with the contract.

Under applicable UK consumer law, goods must meet applicable standards, including being:

  • Of satisfactory quality;

  • Fit for purpose where applicable; and

  • As described.

If a product is faulty, damaged, misdescribed or otherwise does not conform to the contract, you may have statutory rights to remedies including, depending on the circumstances:

  • Rejection and refund;

  • Repair;

  • Replacement;

  • Price reduction; or

  • A final right to reject.

Nothing in these Terms limits these statutory rights.

19. PROMOTIONS AND DISCOUNTS

From time to time, we may offer promotional codes, discounts, sales or special offers.

Any specific conditions applicable to a promotion will be made available with the relevant offer.

Unless otherwise stated:

  • Promotions are subject to availability;

  • Discount codes cannot be exchanged for cash;

  • Certain promotions may not be combined;

  • Promotional periods may have stated start and end dates; and

  • Eligibility requirements may apply.

Promotional terms will not remove or reduce your statutory consumer rights.

We will present promotions and price reductions honestly and transparently.

20. GIFT CARDS AND STORE CREDIT

If Westton Clower offers gift cards or store credit, additional terms may apply.

Any expiry date, restrictions or other significant conditions will be clearly disclosed before purchase or issue where required.

Gift cards and store credit do not replace any refund that must legally be made using the original payment method.

21. ACCOUNTS

Our website may allow customers to create an account.

You are responsible for maintaining the confidentiality of your login information and for taking reasonable steps to prevent unauthorised access to your account.

Please notify us promptly if you believe your account has been compromised.

You must not use another person's account without permission.

22. ACCEPTABLE USE

You must not use our website:

  • For unlawful or fraudulent purposes;

  • To transmit malicious software;

  • To interfere with the security or operation of the website;

  • To attempt unauthorised access to systems or accounts;

  • To impersonate another person;

  • To submit deliberately false information;

  • To infringe intellectual property rights; or

  • In any way that materially disrupts the website or its users.

We may take reasonable measures to protect our website, customers and business from misuse or unlawful activity.

23. FRAUD AND SUSPICIOUS TRANSACTIONS

We reserve the right to conduct reasonable fraud-prevention and security checks.

Where we reasonably suspect fraud, unauthorised payment activity or unlawful conduct, we may delay or refuse a transaction where legally permitted.

If an order is cancelled and payment has already been collected, any refund due will be processed in accordance with applicable law.

24. INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available through the Westton Clower website, including branding, graphics, photographs, designs, text and website content, is owned by or licensed to Westton Clower and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, commercially exploit or create unauthorised derivative works from protected website content except where permitted by law or with the permission of the relevant rights holder.

25. THIRD-PARTY SERVICES

Our website may use services provided by third parties, including payment processors, delivery providers, analytics providers and e-commerce technology providers.

Third-party services may be governed by their own terms and privacy policies.

Where a third party independently provides a service to you, Westton Clower is not responsible for matters that are legally the responsibility of that third party.

However, nothing in this section excludes any responsibility that Westton Clower cannot legally exclude.

26. THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

These links may be provided for convenience or informational purposes.

We do not control third-party websites and cannot guarantee their availability, accuracy or security.

You should review the applicable terms and privacy policies before using third-party websites.

Nothing in this section limits liability that cannot lawfully be excluded.

27. REVIEWS AND CUSTOMER CONTENT

Where our website allows customers to submit reviews, photographs, comments or other content, such content must be genuine and must not be unlawful, misleading, abusive, defamatory, fraudulent or infringe another person's rights.

We may moderate or remove content where reasonably necessary to comply with the law, protect users or enforce legitimate platform rules.

We will not knowingly present fake consumer reviews as genuine reviews.

28. OUR RESPONSIBILITY TO YOU

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

  • Death or personal injury caused by negligence where liability cannot legally be excluded;

  • Fraud or fraudulent misrepresentation;

  • Breach of statutory rights relating to goods;

  • Goods that are not as described;

  • Lack of legal title to goods; or

  • Any other liability that cannot legally be excluded or restricted.

For consumers, we are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, subject to applicable law.

29. BUSINESS LOSSES

Our products are primarily supplied for private and domestic use.

If you use products for commercial, business or resale purposes, different legal considerations may apply.

Nothing in this section affects rights or liabilities that cannot lawfully be excluded.

30. EVENTS OUTSIDE OUR REASONABLE CONTROL

We will not be responsible for a failure or delay caused by events outside our reasonable control to the extent permitted by law.

Such events may include serious transport disruption, natural disasters, governmental action, widespread telecommunications failures or other circumstances that we could not reasonably prevent.

Where such an event materially affects our ability to fulfil a consumer contract, we will take reasonable steps to minimise the impact and will respect any cancellation, refund or other rights available to you under applicable law.

31. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, website, services or applicable law.

The version published on our website will state when it was last updated.

Changes to these Terms will apply prospectively unless applicable law permits otherwise.

We will not use this clause to retrospectively remove or materially reduce rights under an existing consumer contract where doing so would be unfair or unlawful.

32. PRIVACY AND PERSONAL DATA

We process personal information in accordance with our Privacy Policy and applicable data protection law.

Our Privacy Policy explains how we collect, use, store and otherwise process personal information.

Please review the Privacy Policy before providing personal information through our website.

33. COOKIES

Our website may use cookies and similar technologies.

Further information about the cookies we use, their purposes and the choices available to you will be provided through our Cookie Policy or cookie consent interface where applicable.

34. COMPLAINTS

If you are dissatisfied with an order, product or service, please contact us so that we can investigate the matter.

Email: info@vantteico.store

Please include your order number and relevant information about the issue.

We will aim to handle complaints fairly and within a reasonable period.

Nothing in our complaints process prevents you from exercising any statutory rights or remedies available to you.

35. SEVERABILITY

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

However, nothing in this section allows us to enforce a term against a consumer where that term is unfair or otherwise unenforceable under consumer law.

36. NO WAIVER

If we do not immediately enforce a right or remedy available to us, this does not necessarily mean that we have waived that right or remedy.

Similarly, nothing in these Terms prevents a consumer from relying on statutory rights available under applicable law.

37. TRANSFER OF RIGHTS

We may transfer our rights or obligations under a contract where permitted by law, provided that doing so does not reduce your legal protections or materially prejudice your rights.

You may transfer your rights where applicable law permits you to do so.

38. THIRD-PARTY RIGHTS

Unless expressly stated otherwise, these Terms are intended to govern the relationship between you and Westton Clower.

A person who is not a party to the relevant contract will not normally have rights to enforce its terms, except where applicable law provides otherwise.

39. GOVERNING LAW AND JURISDICTION

These Terms and contracts between you and Westton Clower are governed by applicable UK law.

If you are a consumer resident in the United Kingdom, nothing in these Terms deprives you of any mandatory legal protections available to you.

Consumers may have rights to bring proceedings in the courts applicable to the part of the United Kingdom in which they live, including England and Wales, Scotland or Northern Ireland, as applicable.

Nothing in this section is intended to impose an unfair restriction on a consumer's legal right to bring a claim.

40. ENTIRE AGREEMENT

These Terms, together with the policies and information expressly incorporated into the contract, form the terms governing your purchase from Westton Clower.

Nothing in this provision excludes liability for fraud or fraudulent misrepresentation or overrides information or representations that form part of the contract under applicable consumer law.

41. STATUTORY RIGHTS

Nothing contained in these Terms, our Return & Refund Policy or any other Westton Clower policy is intended to exclude, restrict or replace rights granted to consumers by applicable law.

If any provision of these Terms conflicts with a mandatory consumer protection right, the mandatory legal right will prevail.

42. CONTACT INFORMATION

Questions regarding these Terms of Service, your order or our products can be sent to:

Westton Clower

Website: WesttonClower.store
Email: info@vantteico.store

Please include your order number where your enquiry relates to an existing purchase.